Field Service Technician
Our client, in the industrial fans industry supplies fans for the cement, steel, pulp and paper, and power generation industries. They are seeking a motivated and capable industrial technician to join the team. You will train with experienced Field Services Technician and travel to customer sites throughout North America to evaluate industrial fan installations, repairs and inspections.
- Oversee and provide technical assistance for industrial process gas fan installations.
- Oversee and perform technical site assistance services, including alignment, inspection, frequency spectrum analysis, balancing, reporting and follow-up.
- Oversee and perform inspection and repair services for customers, including on-site fan and system troubleshooting, repair scope definition and documentation, and contractor-hire and QA as required.
- Produce technical reports detailing customer site conditions, work completed on site, troubleshooting and resolution, and customer input.
- Develop and maintain relationships with local contractors and fabricators throughout North America, including evaluating quality, consistency, pace of work and schedule.
- Follow up with customers at set intervals to schedule regular inspections and maintenance, including recommending, pricing, quoting and ordering spare parts.
- Broad experience installing, repairing, inspecting and troubleshooting large industrial process gas fans, and/or other large industrial equipment.
- Experience working with contractors/fabricators, and overseeing contractor/fabricator work for quality, timeliness, and safety.
- Experience with shop and on-site welding, workmanship and quality inspection.
- Knowledge of bearings (anti-friction, sleeve-oil) and rotating equipment.
- Experience communicating with customer maintenance departments, discussing maintenance requirements, describing and selling services, describing and selling spare parts.
- Technical report writing.
- Competent at taking site measurements and information gathering.
- Valid Drivers License